Corporate Headquarters
12926 Gran Bay Parkway West
Jacksonville , Florida 32258
Phone: (904) 245-5600
Fax: (904) 245-5601
 

National Catastrophe Office
2430 Whitehall Park Drive, Suite 110
Charlotte , North Carolina 28273
Office Contact: Deborah Costner
Phone: (704) 587-7800
Toll-free: (888) 227-5003
Fax: (704) 587-7780
 

Northeast Regional Office
Building VIII
5784 Widewaters Parkway
Dewitt , New York 13214
Office Contact: Pat Gillson
Phone: (315) 449-5685
Toll-free: (800) 357-8999
Fax: (315) 449-8939
 

Midwest Regional Office
Brookfield Lakes Office Park
400 South Executive Drive, Suite 200
Brookfield , Wisconsin 53005
Office Contact: Michael Sarcia
Phone: (262) 792-9880
Toll-free: (800) 242-8808
Fax: (262) 792-9818
 

Southeast Regional Office
2430 Whitehall Park Drive, Suite 100
Charlotte , North Carolina 28273
Office Contact: David Sheahen
Phone: (704) 423-6000
Toll-free: (800) 464-5108
Fax: (704) 423-6001
 

South Central Regional Office
Lakeside Square
12790 Merit Drive, Suite 400
Dallas, TX 75251
Office Contact: Jim Salanky
Phone: (972) 980-3000
Toll-free: (800) 321-5344
Fax: (972)980-3350
 

Southwest Regional Office
80 Blue Ravine Road, Suite 200
Folsom, California 95630
Office Contact: Coy Jacobs
Phone: (916) 294-2500
Toll-free: (800) 822-8426
Fax: (916) 294-2600
 

Northwest Regional Office
1330 North Washington Street, Suite 2100
Spokane , WA 99201
Office Contact: Rick Haaland
Phone: (509) 323-0288
Toll-free: (800) 950-5547
Fax: (509) 323-0192
 

Customer Care Center
2300 Stafford Avenue, Suite 800
Scranton , Pennsylvania 18505
Office Contact: William Downard
Phone: (877) 252-7878
Fax: (570) 496-5511